Support

How can we help?

Write to support@khuntslab.net. Please use English if you can.

Our first apps are not out yet; this is how support will work once they are.

Helpful to include

• The app and its version
• Your phone model and Android or iOS version
• What you did, what you expected, what happened

Deleting your data

Our apps have no accounts and we run no server that holds your app data, so deleting it is up to you: clear the app’s storage in your phone’s settings or uninstall the app, then delete any phone backup that contains it (for example in iCloud) and any backup or sync files you saved yourself. To have an email conversation with us deleted, write to us and say so; we delete it unless the law requires us to keep it.

Purchases and refunds

Purchases are processed by Google Play or the App Store, and refunds and cancellations are requested there, under the store’s refund policy. Your statutory rights as a consumer are not affected. If something is wrong with an app, write to us and we will help.